Capriosca Swimwear Returns & FAQs

Our most commonly asked questions from our customers here at Capriosca Swimwear

RETURNS & SHIPPING INFO

We offer 30 day refunds for all purchases (full price and sale items) - provided the item is in its original condition. Please follow the instructions on the piece of paper that comes with your order. You will be required to cover the return postage costs to send your item back.

If you want a new size or style, please just place another order on our website. We don't do exchanges, as our sizes go fast, and we might have sold out of the style you want by the time we receive your first item back.

Please note: Afterpay orders are entitled to refunds, however a 6% processing fee will be automatically deducted from the amount to be refunded.

Free express shipping for orders worldwide over $100. Under $100, standard costs $8 to Australia, express shipping costs $15 to Australia and New Zealand - $20 to any other country. Please see our postage details page for further information.

If you spend over $100 we will express ship your order for free! If you spend under $100 you have the option to choose express shipping at checkout. We are based on the Gold Coast, Australia, and process your order the same day if you order before midday, or the next day if you order after midday. Depending where you are in Australia, your order could take between 1-3 days to arrive (covid permitting) through express shipping. International shipping time will vary. You can get a shipping time estimate on the Australia Post Website.

Yes we do.

SWIMWEAR FEATURES

No they do not. A tankini swimsuit is the top part of the swimwear. You will need a separate swim pant bottom.

All of our swim dress bathers come with a built in swim pant, except the bandeau swim dress.

Follow our care instructions here. Please note, only wear chlorine resistant swimsuits in chlorinated pools. It is recommended not to wear a normal swimsuit in chlorine as it does affect the material.

This is normal and can be removed by running a hot tap and rubbing it under the water, the sticky residue will form hard balls and slowly start falling off.

SWIMSUIT SIZING

You should go up one size as the fabric is much firmer.

Our swimsuits are all in Australian sizes.

All of our swimsuits are true to size. This means you should follow your normal sizing. A good guide is your underwear. What you would wear in a bra for example a 18E is what you would order from us,  so in this example a size 18.

If you are between sizes, say for example you are a 18E bra and a 20 in underpants we recommend buying the larger of the two sizes, so a size 20. 

Any issues, Capriosca Swimwear is happy to refund all full price items and exchange sizes on sale items and help you find the right swimsuit for you! 

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Size guide

All of our swimsuits are true to size. This means you should follow your normal sizing.

The best guide is your underwear - so what you would wear in a bra and undies is the size you order from us in tops and bottoms. For example, in you wear an 18E bra, you should order a size 18 swimsuit top from us.

If you are looking for a one piece and are in between sizes, say an 18E bra and a 20 in underpants, we recommend choosing the larger of the two sizes - so a size 20 in this case.

If you have any issues with your new swimsuit, we do 30 day refunds for full priced items and exchanges for all items - so you can swap to a size or style that is more suitable for you!

International Size Conversions

AUS 8 10 12 14 16 18 20 22 24 26 28 30
USA 4 6 8 10 12 14 16 18 20 22 24 26
CANADA 6 8 10 12 14 16 18 20 22 24 26 28
UK 8 10 12 14 16 18 20 22 24 26 28 30
EUR 34 36 38 40 42 44 46 48 50 52 54 56
AU USA CA UK EUR
8 4 6 8 34
10 6 8 10 36
12 8 10 12 38
14 10 12 14 40
16 12 14 16 42
18 14 16 18 44
20 16 18 20 46
22 18 20 22 48
24 20 22 24 50
26 22 24 26 52
28 24 26 28 54
30 26 28 30 56
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