Our most commonly asked questions from our customers here at Capriosca Swimwear

RETURNS & SHIPPING INFO

Simply fill out the returns instructions on the back of your invoice that came with your parcel.

Refunds are available for all full priced items. Items must be returned within 14 days of receipt for a refund and any received thereafter may be denied.

Items must be returned in their original condition including tags and sanitary labels. Once Curvy by Caprisoca Swimwear has received your returned package, all returned items will be inspected before a refund is issued.

Curvy by Capriosca Swimwear reserves the right to deny a refund if items are returned used, soiled, worn or damaged in any way and they will be returned to sender. You will be notified via

email if your returned item is not suitable for a refund.

The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail, as any returned items that are not received by Curvy by

Capriosca Swimwear will not be issued a refund. We also recommend that customers ask for proof of postage at the time of posting returned items.

Please allow 5 business days for a refund to be processed from the date that the returned item is received by Curvy by Capriosca Swimwear. You will be informed via the email address that is listed on

your Curvy by Capriosca Swimwear account once this transaction has been processed. Refunds will be issued to the credit card/PayPal/Afterpay account that the payment had originally come from.

If you need a new copy of our returns sheet to include with your return including the address to send it to, you can download it here

Free Express Shipping for orders in Australia over $100 or $15 for anything underneath that amount. Please see our postage details page for further information.

This all depends on where you want your delivery sent to. For Australian deliveries, we send using Australia Post Express Post and they suggest it will be 1 - 2 days in metro areas and longer to country regions to deliver. We cannot guarantee the timelines of the delivery once it leaves our warehouse as it is out of our control. For New Zealand, we also use Australia Post Express Post. For any other overseas orders, we use a range of delivery services and can advise at the time.

Yes we do.

SWIMWEAR FEATURES

No they do not. A tankini swimsuit is the top part of the swimwear. You will need a separate swim pant bottom.

Yes, all of our swim dress bathers all come with a built in swim pant.

Follow our care instructions here. Please note, only wear chlorine resistant swimsuits in chlorinated pools. It is recommended not to wear a normal swimsuit in chlorine as it does affect the material.

This is normal and can be removed by running a hot tap and rubbing it under the water, the sticky residue will form hard balls and slowly start falling off.

SWIMSUIT SIZING

You should go up one size as the fabric is much firmer.

We are true to size except for the chlorine resistant swimsuits which you will need to go up a size. You should choose your normal dress size. If you are in-between sizes, it is best to choose the larger size. Remember we are more than happy to exchange if it is not the correct fit.