Simply fill out the returns instructions on the back of your invoice that came with your parcel.
Refunds are available for all full priced items. Items must be returned within 30 days of receipt for a refund and any received thereafter may be denied.
Items must be returned in their original condition including tags and sanitary labels. Once Caprisoca Swimwear has received your returned package, all returned items will be inspected before a refund is issued.
Capriosca Swimwear reserves the right to deny a refund if items are returned used, soiled, worn or damaged in any way and they will be returned to sender. You will be notified via email if your returned item is not suitable for a refund.
The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail, as any returned items that are not received by Capriosca Swimwear will not be issued a refund. We also recommend that customers ask for proof of postage at the time of posting returned items.
Please allow 5 business days for a refund to be processed from the date that the returned item is received by Capriosca Swimwear. You will be informed via the email address that is listed on your Capriosca Swimwear account once this transaction has been processed. Refunds will be issued to the credit card/PayPal/Afterpay account that the payment had originally come from.
If you need a new copy of our returns sheet to include with your return including the address to send it to, you can download it here
Free express shipping for orders worldwide over $100. Under $100 express shipping costs $15 to Australia and New Zealand, and $20 to any other country. Please see our postage details page for further information.
This all depends on where you want your delivery sent to. For Australian deliveries, we send using Australia Post Express Post and they suggest it will be 1 - 2 days in metro areas and longer to country regions to deliver. We cannot guarantee the timelines of the delivery once it leaves our warehouse as it is out of our control. For New Zealand, we also use Australia Post Express Post. For any other overseas orders, we use a range of delivery services and can advise at the time.
Yes we do.
No they do not. A tankini swimsuit is the top part of the swimwear. You will need a separate swim pant bottom.
Yes, all of our swim dress bathers all come with a built in swim pant.
Follow our care instructions here. Please note, only wear chlorine resistant swimsuits in chlorinated pools. It is recommended not to wear a normal swimsuit in chlorine as it does affect the material.
This is normal and can be removed by running a hot tap and rubbing it under the water, the sticky residue will form hard balls and slowly start falling off.
You should go up one size as the fabric is much firmer.
Our swimsuits are all in Australian sizes.
All of our swimsuits are true to size. This means you should follow your normal sizing. A good guide is your underwear. What you would wear in a bra for example a 18E is what you would order from us, so in this example a size 18.
If you are between sizes, say for example you are a 18E bra and a 20 in underpants we recommend buying the larger of the two sizes, so a size 20.
Any issues, Capriosca Swimwear is happy to refund all full price items and exchange sizes on sale items and help you find the right swimsuit for you!