Shipping and Returns

We Offer Free Express Shipping for Orders Over $100

Destination Service Orders Under AUD 100 Orders Over AUD 100 Estimated Delivery
Australia Aus Post Domestic Express AUD 15 FREE 1-3 Business Days
New Zealand Aus Post Intl Express AUD 15 FREE 3-4 Business Days
USA Aus Post Intl Express AUD 20 FREE 4-5 Business Days
Rest of Globe Aus Post Intl Express AUD 20 FREE 4-10 Business Days

Each weekday we Express Ship your order from our office on the Gold Coast in Australia. Make sure you check your email regularly to receive your tracking number and order updates. If you want to know a specific express shipping time estimate for your country or city, you can check out the Australia Post calculator.

Please note: as the Coronavirus (COVID-19) may impact shipping services and/or the mobility of our team members, there may be delays with your order. We are not responsible for any delays, or any duties, taxes or charges on international orders. This calculator may help you estimate your duties, but it's only a guide and you should double check with an official source, like your country's government website, before ordering. If your purchase gets delayed, please give us a call or email us and we will help you as soon as we can.

AFTERPAY INSTALMENTS

Afterpay is available for approved purchases from our website.

REFUNDS POLICY

Refunds are available for all full priced items. Items must be returned within 14 days of receipt for a refund and any received thereafter may be denied. 

Items must be returned in their original condition including tags and sanitary labels.  Once Caprisoca Swimwear has received your returned package, all returned items will be inspected before a refund is issued. Capriosca Swimwear reserves the right to deny a refund if items are returned used, soiled, worn or damaged in any way and they will be returned to sender. You will be notified via email if your returned item is not suitable for a refund.

The cost of return shipping is at the customer’s expense and is non-refundable.  We recommend returning items through traceable mail, as any returned items that are not received by Capriosca Swimwear will not be issued a refund. We also recommend that customers ask for proof of postage at the time of posting returned items.

Please allow 5 business days for a refund to be processed from the date that the returned item is received by Capriosca Swimwear. You will be informed via the email address that is listed on your Capriosca Swimwear account once this transaction has been processed.  Refunds will be issued to the credit card/PayPal/Afterpay account that the payment had originally come from. 

EXCHANGE POLICY

Currently, we are not able to offer exchanges, so if you would like another size/style you will need to place a new order via our online store. You can then send the unwanted item/s back to us for a refund as per the Returns Policy above.

SALE ITEMS

Under the Australian Consumer Law, we are not required to provide a refund or replacement if you change your mind.

You can choose a refund or exchange if an item has a major problem.  This is when the item:

  • Has a problem that would have stopped someone  from buying the item if they had known about it
  • Is unsafe
  • Is significantly different from the sample or description
  • Doesn’t do what we said it would, or what you asked for and can’t be easily fixed

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Size guide

AUS 8 10 12 14 16 18 20 22 24 26 28 30
USA 4 6 8 10 12 14 16 18 20 22 24 26
CANADA 6 8 10 12 14 16 18 20 22 24 26 28
UK 8 10 12 14 16 18 20 22 24 26 28 30
EUR 34 36 38 40 42 44 46 48 50 52 54 56

Size guide

AU USA CA UK EUR
8 4 6 8 34
10 6 8 10 36
12 8 10 12 38
14 10 12 14 40
16 12 14 16 42
18 14 16 18 44
20 16 18 20 46
22 18 20 22 48
24 20 22 24 50
26 22 24 26 52
28 24 26 28 54
30 26 28 30 56
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